Facilities Director
The Facilities Director is responsible for the maintenance, safety, and operations of a 60,000-square-foot clubhouse and a 77-acre outdoor summer day camp property. This role ensures that all facilities and grounds are safe, clean, and fully functional year-round to support the Boys & Girls Club’s programs, events, and rentals.
Key responsibilities include overseeing facility staff, managing budgets, vendor management, conducting preventive maintenance, and ensuring the efficient operation of HVAC systems, pool maintenance, landscaping, snow removal, security systems, janitorial supply inventory, and the overall appearance of the building.
The successful candidate will be self-motivated, detail-oriented, and possess strong problem-solving, communication, and organizational skills. Excellent customer service, accuracy with numbers, and the ability to lead a team and perform under pressure are essential for success in this role.
Key Responsibilities
General Skills
• Leadership: Strong leadership skills to manage and motivate staff effectively.
• Communication: Excellent verbal and written communication skills for interacting with tenants, staff, and vendors.
• Organizational: Exceptional organizational skills to manage multiple tasks and priorities efficiently.
• Technical: Proficiency in property management software and familiarity with HVAC systems, pool maintenance, and landscaping.
• Financial Acumen: Strong financial management skills, including budgeting, reporting, and expense control.
• Problem-Solving: Ability to identify and resolve issues promptly and effectively.
• Customer Service: High level of customer service skills to ensure tenant satisfaction.
• Attention to Detail: Keen attention to detail to maintain the building’s appearance and compliance with regulations.
Facility & Property Maintenance
• Oversee the daily operations, maintenance, and cleanliness of the clubhouse, camp, and all associated facilities.
• Perform and coordinate routine and preventative maintenance, including HVAC, plumbing, electrical, security systems, and landscaping.
• Manage repairs and upgrades, working with vendors, contractors, and staff as needed.
• Maintain athletic spaces, including gyms and fields, ensuring they meet safety standards.
• Maintenance for both pools needs to be clean, safe, and compliant with health regulations.
• Ensure proper storage, maintenance, and inventory of all equipment and supplies.
Safety & Compliance
• Ensure all facilities comply with local, state, and federal safety regulations, including fire codes and health department guidelines.
• Conduct regular inspections and maintain records for safety, security, and building systems.
• Develop and implement emergency preparedness plans and procedures.
• Implement and manage security protocols to ensure the safety of the building and its occupants.
• Handle 24 hour “on call “emergencies and advise Leadership Team of incidents as needed.
Rentals & Event Support
• Manage facility rentals, including scheduling, setting up, and breakdown for community groups, private events, and sports activities.
• Coordinate facility staff for events, including maintenance, custodial, and security personnel with BGCG Supervisor.
• Ensure rental schedule is covered with appropriate supplies and setup and rental spaces are properly cleaned and reset after events.
Financial Responsibilities:
• Develop, manage, and report on budgets, ensuring financial efficiency and transparency.
• Work with the Finance Team to prepare monthly, quarterly, and annual financial reports, providing insights into the building’s financial performance.
• Monitor and control expenses, ensuring cost-effective operations without compromising quality.
• Create inventory of supplies and ordering to maximize efficiency and cost savings
• Identify opportunities to increase revenue, such as leasing additional space or implementing cost-saving measures.
• Work with Finance on lease agreements, to ensure compliance with terms and conditions, and manage renewals and negotiations.
Staff & Vendor Management
• Supervise custodial and maintenance staff, assign daily tasks, and monitor performance.
• Coordinate and oversee external contractors and service providers for specialized repairs and large-scale projects.
• Develop and manage facility budgets, including maintenance and capital improvement costs. Work with the Finance Team for guidance and process.
• Seasonal Camp Preparation & Support which includes opening and closing the facility.
• Prepare the camp property for seasonal use, ensuring all structures, trails, and equipment are in good condition before and after summer operations.
• Maintain campgrounds, roads, and waterfront areas to ensure accessibility and safety.
• Provide on-site support during the summer camp season, responding to maintenance and operational needs as they arise.
• Oversee seasonal landscaping activities and manage snow removal to maintain the building’s exterior appearance and safety.
Qualifications & Requirements
Experience: Minimum 5 years of facilities management experience, preferably in a similar setting (youth centers, schools, camps, or recreational facilities).
Skills: Strong knowledge of building systems (HVAC, electrical, plumbing), groundskeeping, general maintenance, and event logistics.
Experience with rentals or event coordination is a plus.
Industry Knowledge: Familiarity with local, state, and federal property regulations and compliance requirements.
Certifications: Certified Property Manager (CPM) or Real Property Administrator (RPA).
(Preferred but Not Required): Pool Operator (CPO), OSHA Safety Certification, First Aid/CPR.
Physical Requirements: Ability to lift up to 50 lbs, work outdoors in various weather conditions, and respond to facility emergencies as needed.
Schedule: Some evenings and weekends are required based on Club events and rental operations.
Technical Skills: Advanced knowledge of property management software and systems.
Compensation & Benefits
• Pay commensurate with experience
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Professional development opportunities
Interested candidates should submit a resume and cover letter to HR@BGCG.org
